pp6 Frequently Asked Questions

pp6 currently supports four payment methods: KBZPay, Wave Money, AYA Pay, and CB Pay. These are the most widely used mobile wallets in Myanmar, so players can deposit within minutes using the app they already have. If you run into any issues while depositing, contact the support team via Live Chat.

At pp6, the minimum deposit is 10,000 Ks regardless of which payment method you use. This applies equally to KBZPay, Wave Money, AYA Pay, and CB Pay. The low minimum makes it easy for new players to try out pp6's games without committing a large amount.

pp6 does not charge any commission or extra fees on deposits — the full amount you send goes into your account. That said, any fees charged by your own mobile wallet provider are outside pp6's control and are the responsibility of that provider.

To deposit with Wave Money, log in to your pp6 account and go to the "Deposit" section. Select Wave Money as your payment method. Transfer the amount to the Wave Money number provided, then enter the Transaction ID. Once the deposit is confirmed, the balance will appear in your account almost instantly. For more details, ask via Live Chat.

If more than 15 minutes have passed and your balance still hasn't appeared, gather your Transaction ID, deposit amount, payment method, and the time of the deposit, then contact pp6 Live Chat. The support team will check the records and resolve it quickly. Including a screenshot will help speed things up.

2D lottery refers to the two-digit lottery. You pick a two-digit number from 00 to 99, and if your number wins, you receive a payout at a set multiplier of your stake. Results are determined by a system that prioritises transparency and fairness. We do not provide number tips or result predictions — that's entirely your own decision.

pp6's platform works fully in a mobile browser, so you can play 2D and 3D lottery on Android or iOS through your browser. There's no app to download — just open the pp6 website in your browser and you're in. The layout is designed to be clear and comfortable for mobile players.

Shan Koe Mee is a traditional Myanmar card game played at a table against other players. Each player receives three cards, and scores run from 1 to 9. The player with the highest score beats the Banker or the other players. At pp6, you can play this game in a Live Dealer environment, and the game guide is available once you enter the game.

3D lottery is the three-digit lottery, where you pick a three-digit number from 000 to 999. Because it's harder to match correctly, the payout rate is higher than 2D. The way results are determined works similarly to 2D, using a system designed to demonstrate fairness. We do not share number-picking methods or offer tips.

In pp6's Live Casino section, you can play Shan Koe Mee alongside Baccarat, Roulette, and Dragon Tiger, all broadcast live from a real studio with a Live Dealer. The video stream is clear and full-screen, and players can interact with the Dealer via chat. It also runs smoothly on mobile.

To help resolve issues faster, please have the following ready before contacting us — your pp6 account username, a screenshot showing the problem (if available), the transaction ID and amount for any deposit or withdrawal issue, and the approximate time the problem occurred. Having these details on hand lets our support team resolve your case more quickly.

pp6 has two contact options — Live Chat and Email. You can open Live Chat directly on the website. To reach us by email, send a message to [email protected]. These two channels are pp6's official support contacts.

pp6's customer support team is available 24/7 — 24 hours a day, 7 days a week. Regardless of public holidays or local business hours, you can reach us via Live Chat at any hour under Myanmar Standard Time (MMT).

Yes. pp6's support team communicates in Myanmar language, so Myanmar players can ask any question directly without any language barrier. Just open Live Chat and write in Burmese — the team will take care of the rest.

Withdrawals at pp6 normally take 10 to 45 minutes to process. The time may vary depending on the payment method and the amount requested. During busy periods there may be slight delays, but if your withdrawal has not arrived within the expected timeframe, contact us via Live Chat.

The minimum withdrawal amount at pp6 is 30,000 Ks. Note that this differs from the minimum deposit — deposits start from 10,000 Ks while withdrawals require at least 30,000 Ks, so it helps to make sure your balance is sufficient before requesting a withdrawal.

For security and financial policy reasons, pp6 only sends withdrawals to a wallet registered in the player's own name. Withdrawals to a wallet belonging to someone else are not permitted. This policy is in place to protect players' funds, and any attempt to withdraw to a third-party wallet will be declined.

Players who receive the Welcome Bonus must complete 25x wagering on the bonus amount before withdrawing winnings. For example, if you deposit 20,000 Ks you receive a 20,000 Ks bonus, giving you a balance of 40,000 Ks. You would then need to wager a total of 20,000 Ks × 25 = 500,000 Ks before the winnings become withdrawable. Wagering means the total betting volume required to convert the bonus into real withdrawable funds.

Common reasons for a withdrawal being declined include — attempting to withdraw before the wagering requirement is met, the name on the wallet not matching the name on the pp6 account, and the withdrawal amount being below the minimum. The main things to check — make sure your wallet is registered under your own name and that your wagering requirement has been fulfilled.